eviivo – The all-in-one hotel booking suite. The simple to use eviivo suite is an online booking app that makes over bookings, payment issues and time-stealing admin tasks a thing of the past. eviivo suite enables small hotel, Guest House and B&B owners to gain more online bookings through hundreds of different websites and then manage them all in one place. Giving you more time to look after yourselves and your guests.
Get bookings from over 150 online travel websites and manage them all in one place
With our channel manager you can connect to over 150 travel websites with just one easy click. This ensures that your property is visible to people across the globe and they can book with you instantly. eviivo connects your property to all major travel sites including Expedia, Venere, Laterooms, lastminute, The AA, Travel Republic, Booking.com and TripAdvisor. And the eviivo suite allows you to manage all your information for every travel website in one simple place! Including managing your bookings, setting your rates, updating your images and descriptions.
Our easy-to-use diary allows you to see everything at a glance with instant recording of online bookings as they arrive so you never need to worry about overbookings or double bookings. You can also use the diary for offline bookings and walk-ins as well as closing rooms for maintenance. Bookings can also be managed on the go thanks our handy app.
Time consuming admin tasks can now be a thing of the past with easy print registration forms, invoices and confirmations with personalised messages. You will also have a clear visualisation of deposits and fees associated with each booking as well as listing extras and incidental charges. When it comes to managing each guest’s details, they will be readily available to you in the guest database.
Receive a fully managed and responsive website on a domain that you own
As part of your eviivo suite, you will receive a Google-friendly website (or booking page that ties in with your existing website design) instantly. Choose from a series of design themes, upload your photos and text and your website will be able to take bookings and secure payments around the clock with those bookings automatically appearing in your diary. And you can have all of this on a domain that you own and control, which we can host for you for FREE!
With more people than ever making bookings using a smartphone, it has never been more important to have a website that works on smartphones, tablets and PC’s, that’s why all our websites and booking pages are fully responsive, meaning they will look great and take bookings no matter what device your guests are using.
Your website will also display reviews with star ratings and an average score and you can easily manage individual reviews by rejecting any that are deemed unfounded or abusive or amending reviews before publishing. eviivo suite can also automatically send out a feedback form to make reviews easy to write for your guests.
Take secure payments
With your eviivo suite you can manage your bookings securely and efficiently as we meet the highest level of payment security when taking payments online which is PCI Level 1 compliance. It also accepts payments from all major currencies with fraud protection on all transactions, as well as most card types including international cards as well as PayPal payments. This also means that you can validate cards instantly, pre-authorise them and charge them if the customer does not show up.
Your finances will be simple with deposits and prepayments collected automatically and website commissions which are then settled at the same time. Then a consolidated statement will show you the full break-down of your monthly booking activity, by channel, including card fees and agency commissions.
You can also take advantage of using our merchant account, this means we will collect your online payments on your behalf and you can avoid charge-backs, monthly merchant fees and potential bank penalties.
Save thousands of pounds with eviivo marketplace
Our customers are already saving a combined total over £37,000 A WEEK on everything from fuel to electronics, with an average saving of over £100 per user, per week.
At eviivo we have over 5,600 properties and when we put them together that is more rooms than most of the hotels chains, so why shouldn’t they get the same types of discounts. eviivo marketplace helps smaller accommodation providers like you compete by giving you access to discounts on all manner of products and supplies you might need. eviivo customers can now get over 100 exclusive discounts from major high street stores such as Sainsbury’s, M&S and Boots, for the constant restocking of food, toiletries and cleaning supplies as well as huge savings on the important things like furnishings from Homebase and appliances from Hotpoint. B&B’s can even access up to 10% off on Apple computing products and up to 35% off on laptops or other IT products from HP!
We know how much hard work goes into running a hotel or B&B, that’s why we’ve included some excellent personal deals too, so you can treat yourself. From cinema tickets, to half-price meals out, to spa treats, to golf fees and fitness classes
The best bit is that eviivo marketplace is COMPLETELY FREE to eviivo suite customers!
We offer one-to-one training and support
We believe that our eviivo customer service team is what sets us apart from the competition. With over 10 years of experience and insight into the ever-changing world of independent accommodation providers like you, we know how much hard work goes into running a successful B&B or hotel business.
By signing up with eviivo you will receive one-to-one training, showing you how to get the very best from eviivo suite. We will show you how to set rates and to optimise your website content as well as helping you define the best pricing strategy by loading your rates, promotions and special offers. We also have comprehensive support and training available within eviivo suite’s help tab to make sure you can refresh your knowledge easily and quickly.
Our customers are never left in the dark with help from our support agents available seven days a week via our ‘ask eviivo’ service. This is built right into eviivo suite and allows you to chat live with one of our team at the click of a button so your questions get resolved quickly and effortlessly.