The Infor Hospitality Complete Software Solutions for Hotels from Back Office to Front Desksuite of solutions offers industry specific software with integrated hotel applications that address multi-departmental profit points from the back to the front office.
Our hospitality management software features social, mobile, analytic, and cloud technologies that drive new levels of usability, connectivity, and insight.
Chain or independent, large or small hotel, we have the right software to improve your customer service and guest loyalty. Decrease costs, raise profits, grow your business, and keep guests coming back for more.
Advanced Hotel Management Software
To stay ahead of the competition, you need to stay on top of all the little details that make your hotel run efficiently and ensure a positive guest experience. That means being able to go to one system for all your data needs, where you can view and take action from anywhere, and at any time. Infor Hospitality
provides in-context business intelligence at the point of decision, with multiple dimensions of data, so you can react in real-time. Or, from your smartphone, you may see that occupancy is high, but breakfast covers and average checks are low compared to occupancy norms. Having discovered this immediately, you’ll be able to send out a campaign blast letting all your in-house guests know about a meal discount.
Our full Hospitality Solution product suite includes:
HMS Property Management (PMS), EzRMS Revenue Management (RMS), SunSystems Financial Management (FMS), Customer Relationship Management (CRM), Performance Management (PM) and Business Intelligence (BI).
Hotel Property Management
Infor HMS is not just a PMS. Of course you can manage hotel reservations, rooms availability, check in and out, inventory, housekeeping, accounting and billing but all with an innovative user experience that changes the way you work. Connect staff and departments with mobile apps and social collaboration tools that enable immediate communication of key data to provide each guest with personalised, consistent service. Enjoy a design that is simple, transparent, and elegant whilst providing flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. Our next-generation property management system, Infor HMS includes mobile applications that reduce check-in/check-out times, automate housekeeping, and manage incidents and facilities
Easy powerful effective total Hotel Revenue Management
Maximise revenue and profits with state of the art science and business insights with Infor EzRMS a simple, powerful system for total hotel revenue management. In addition to automatically calculating demand forecasts and optimising bedroom revenues, EzRMS uses advanced data science that incorporates ancillary spending to generate holistic recommendations and appropriate selling strategies. With Infor Hospitality, you’ll have access to a single source of reliable data, so you can accurately analyze budget and forecast data, and engage property wide to take corrective action quickly. You get the power you need to maximize revenue across your organization by as much as 7%.
Find, win and grow profitable customer relationships
Infor CRM, formerly Saleslogix, is an award-winning customer relationship management (CRM) solution that provides a complete view of customer interactions, so your business can collaborate and respond promptly and knowledgably to customer inquiries, sales opportunities, and service requests. Infor CRM includes a robust suite of sales, marketing, and service capabilities, to offer businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Infor CRM Hospitality Edition will infuse the world-class Infor CRM solution with Infor’s deep hospitality domain expertise, powered by embedded PMS integration and other Infor core technologies.
Make better decisions faster and smarter
Infor Financial Management, analytics and HR software will deliver that critical analysis to hotel owners, franchise operators, managers, and staff at the point of decision. With integrated business intelligence you will know your business KPI’s and react in real time to maximize profit and grow your bottom line. Whether you have one hotel or five you can be in control of your overheads and cut costs before it’s too late. Hire the right staff for the right jobs and reduce gross payroll by as much as 6% with dynamic workforce management that aligns staffing levels with demand forecast.