With emerging technologies and increasing guests‘ expectations continually shaping the hospitality industry, it‘s important to keep up with the latest trends. For independent hotels, which are not supported by huge corporate entities, data and insights are essential for establishing what an accommodation provider needs to do to adapt to this ever-changing sector and ensure you are keeping up with both your competitors and your guest needs.
Criton‘s latest eBook takes a look at the hotel trends for 2020 and beyond. Here are predictions and trends to look for in 2020:
- Digital Guest Experience
- System Connectivity
- Facial Recognition and Voice-enabled Technology
- Sustainability and Healthy Food
- Google Travel and Importance of Direct Bookings
One thing is certain, that the adoption of technology and digitalisation will continue to grow this year. Download the eBook below to find out more.