In 2010, TigerTMS was formed by the merger of Tiger Communications’ hospitality business with Telephone Management Systems (TMS), which Tiger acquired in 2009. The merger created one of the world’s largest vendors focused only on hospitality, and TigerTMS has retained its position as a leading force in the provision of call accounting and integrated solutions.
| Whether you are managing a new build hotel venture or you have an existing property needing a technology refresh, make TigerTMS your premier solutions partner. TigerTMS is based in the UK and has offices across the world, including Germany and the UAE. TigerTMS operates global engineering support, providing 24-hour, 365-day coverage. |
| Call accounting and billing services for hotels |
| TIGER HOTEL PRO is the key to maximising telephone and data revenue whilst improving guest satisfaction. Designed specifically for the hospitality sector, HOTEL PRO contains a suite of features that help the hotelier encourage guests to use the telephone services and facilities available, not only within their rooms but also throughout the hotel. |
| PBX, PMS and third-party systems integration |
| Our solutions are scalable and designed to interface with all the major telephone systems (PBX) and property management systems (PMS). TigerTMS solutions can be property based, virtualised or hosted. |
| Guest and admin voicemail / guest wakeup |
| TIGER InnOvation 2020 is specifically designed for the hospitality industry. We’ve combined voicemail, automated attendant, and wake-up calls into one powerful system. InnOvation 2020 provides an extensive set of features that turn your guest phones into complete information centres. |
| High-speed internet access management and billing solutions |
| Tiger IP Connect Lite (IPCL) enhances the internet service billing capabilities of hotels and any other public service provider. It simplifies the setup and management of a hotspot and its customers and is a perfect solution for the ‘self-owned hot-spot’.
IPCL interacts with Tiger Hotel Cub/Pro product to obtain maximum flexibility in in-room service billing. IPCL interfaces to the most common PMS systems in order to obtain detailed guest/user information and to post internet access charges directly to the PMS. IPCL has a customisable portal page and allows you to generate vouchers that can be sold in your hotspot. |
| Integrated mobile voice solution for hotel guests |
| TigerTMS has been working on solutions that will allow hoteliers to maximise both their investment in telephony and their guests’ investment in smart phones. iConnect is an ‘all-in-one’ fully integrated mobile voice solution that allows your guests to browse the services of the hotel and immediately make contact. It also allows the hotel or outside callers to reach the guest either via the in-room phone or his/her smartphone automatically, just like a commercial ‘follow me’ solution. |
| In-room XML content delivery |
| TigerTMS XML Guest Services is designed for fixed in-room display and touch phones along with devices supporting HTML, supplied by partners such as Alcatel, Avaya, Cisco, NEC, Panasonic and Samsung. The guest can have access to services at the touch of a button. |
| Apple iPad, iPhone and Android hotel apps |
| The TigerTMS Apple iPad application is designed specifically for the hotel and hospitality sector and offers a range of innovative guest services and room control functions. The TigerTMS iPGS (Personal Guest Services) software is available as either an on-premise installation, hosted service or as a download via the Apple store and is fully integrated with major front-of-house systems. |
| Guest room telephone handsets from Bittel |
| TigerTMS, working in partnership with Bittel, provides the EMEA distribution, sales and support of Bittel’s range of guest bedroom telephones. |
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